FAQ
A. Lead times can vary between 2-6 weeks
Rome wasn’t built in a day and your artwork won’t be either so please allow time, we want to make sure you get the best possible artwork!
If you require your artwork for a certain date please contact us and we can see what we can do.
A. Please have a look on our services page and choose a style to order – all the steps are laid out on the order page and are easy to follow.
If you are having any trouble please feel free to use the contact page
A. You can find a list of prices and services on the ordering page.
A. Family portraits, Pet portraits, Animals, Plants, Buildings, Objects, Still-Lives. Anything from a photo!
A. Yes! The beauty of illustration is you can combine photos of say people or pets who have never had the chance to meet. Or perhaps it’s impossible to get everyone to look their best in the same photo. Your photos can now be beautifully drawn together as a unique sentimental gift.
A. We currently offer A6, A5, A4 & A3 sizes.
Please get in touch if you require anything bigger.
A. It’s really dependant on what size and style you choose.
Digital artworks can be more accommodating to more subjects but classic graphite drawings we would recommend having fewer so that more detail can be captured.
If you require quite a few subjects please get in touch with us and we can find you the best solution.
A. We do but in digital form.
A. Graphite drawings are all created by hand using pencil and paper and your photos as a reference.
Digital illustrations are created using a digital tablet/PC to draw on or sometimes drawing on paper and scanning it in to get a different effect using digital techniques.
A. Yes, this is the best method we have found. Some people would shudder at the thought of staying still for hours while being drawn!
A. You’ll want to make sure you have a good resolution to your photos so it’s nice and big to capture all the detail.
It’s best to photograph your subject at the same level – photographing them from above or from below doesn’t always give a good flattering angle to draw from.
Just remember your drawing will only be as good as the photo you can provide so please make sure it is one you are happy with. Minor adjustments can be made but we can can only really draw from what we can see in the photo.
If you are concerned you might not have a good enough photo to work from please don’t hesitate to contact us. We are more than happy to find a solution!
A. Your artwork will be packaged flat in a recyclable stiff all-board envelope.
It will then be sent and insured via Royal Mail Special Delivery which is trackable and needs a signature.
A. Of course! Once your artwork is complete we will be in touch to make sure you are happy with it before it is posted out.
A. For UK drawing orders we offer a flat rate of £7.50 p&p this is a Special Delivery service that will deliver next day and make sure your artwork is safe and insured.
For international postage this will vary and is calculated at the checkout.
A. Yes we can send your artwork internationally.
Please note we are not responsible for any fees or taxes upon entry to your country.
A. We currently accept Paypal for payment.
A. No, payment will need to be made before work is commenced.
A. We are very confident you will love your artwork. As these take a long time to draw from scratch we do not edit the pictures as a rule. However if there is something majorly wrong we will of course fix it. The final decision however will come down to K.B. Illustrations.
A. If after placing your order you have decided you no longer need it or have made a mistake you can cancel/amend it providing we haven’t started the work yet. To find out it’s best to contact us ASAP.
A. Here at K.B. Illustrations we are very confident you will love your artwork.
As this is a bespoke service we have a strict no refund/return policy, this is because your item cannot be restocked and re-sold.
Should there be any issues please contact us and we will be more than happy to help resolve the problem.
A. Please get in touch with us, as long as there is some reasonable timing we should be able offer an expedite service for a fee.
A. It’s great to have a good high resolution photo of what you would like drawn as it gives the best result however we do understand that some of the most sentimental photos can be old and small.
We’d loved to see your photo regardless and can suggest what may work to make it the best possible artwork for you.
Please contact us – here
A. We primarily work from photos however if you have some images of inspiration you’d like us to use we may be able to help. Please don’t hesitate to get in touch.
A. We take a high quality scan of each drawing in case you ever need a copy.
Please contact us and we can arrange prints or the digital file for a small fee.
A. We will be offering this service very soon!
A. We’d love to hear from you, please contact us – here
A. We are looking to add this in the near future!
A. We don’t have any tutorials as of yet but you can check out our TikTok channel & Instagram to see behind the scenes and time lapses of drawings being made.